Refund Policy

At Han Treasures, we are committed to providing our customers with the highest quality products and services. If you are not satisfied with the defective item you purchased, we offer a money-back guarantee. 

Thank you for purchasing our products! We hope you enjoy your shopping experience.

At Han Treasures, we are committed to providing our customers with the highest quality products and services. If you are not satisfied with your purchase, we offer a 30-day money-back guarantee.

For a refund, please contact hantreasuresshop@gmail.com within 3 days of delivery.
And return the item within 30 days of delivery.

To be eligible for a refund, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

We will notify you once we’ve received and inspected your return, and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded on your original payment method. Please allow 14 days from the receipt of your item to process your refund.

Please note that

Refunds do not include shipping costs, bank or credit card fees, or customs duties.

We accept exchanges. We will pay all the necessary shipping fees for the replaced products that we ship to you.

Damages and issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Please be advised that handmade products may have imperfections, which will not be classified as defects. Please read the product description carefully before you purchase.

Our return shipping address

Please email hantreasuresshop@gmail.com for our detailed address. If you have any questions, please contact us via email.